Monish designs products that turn complexity into confidence.
Product strategy and design.
I take the messy, technical stuff and turn it into something people can actually act on.
Currently: Building an AI Research Copilot for product teams, an AI Bill Explainer for utility customers, and sharing lessons on building alignment through talks - most recently at CalArts.
Three projects I keep coming back to.
Building Oracle's First Business Customer Engagement Platform
I led BCE from discovery through delivery - defining the product strategy, owning the target-state experience, and driving engineering handoff for Oracle Energy & Water's first personalized energy management solution for SMBs.
Reframing Customer Strategy for a Traditional Insurer
I led customer research, synthesis, and strategic planning to replace demographic segmentation with behavioral mindsets, aligning stakeholders around a customer-centered vision that informed future digital initiatives and Symetra's first direct-to-consumer life insurance offering.
Building an AI Research Copilot for Product Teams
I designed an AI-assisted workflow that synthesizes customer interviews, surfaces uncertainty, and helps product teams validate concepts with greater confidence.
Building an AI Bill Explainer for Energy Customers
I designed and built an AI-assisted experience - coded in 2 weeks using Figma Make - that helps customers understand unexpected bill increases and take meaningful action.
My design ethos is simple.
Looking across my career, my goal has been to help people understand what's happening, trust the system, and confidently take the next step.
At the end of the day, complexity is inevitable. Confusion isn't.
I'm most useful where the system is complicated and the stakes are real.
AI & Emerging Technology
Designing AI experiences that are transparent, trustworthy, and centered around human decision-making -- helping teams build products people confidently adopt.
Enterprise Product Strategy
Leading 0→1 initiatives and simplifying complex enterprise systems by aligning customer needs, business goals, and technical constraints.
Design Leadership
Aligning teams, mentoring designers, and building shared vision across product, engineering, and leadership.
Get in touch
If a hard problem is sitting on your team, I'd like to hear about it.