monish subherwal
product strategy and design for complex software - enterprise, AI, utilities.
Turns out I'm good at taking technical, organizational, and research complexity and turning it into shared understanding.
Currently: Building an AI Research Copilot for product teams, an AI Bill Explainer for utility customers, and sharing lessons on building alignment through talks - most recently at CalArts.
Three projects I keep coming back to.
Building Oracle's First Business Customer Engagement Platform
I led BCE from discovery through delivery - defining the product strategy, owning the target-state experience, and driving engineering handoff for Oracle Energy & Water's first personalized energy management solution for SMBs.
From Customer-Centric Strategy to Symetra's First Direct-to-Consumer Offering
I led customer research, synthesis, and strategic planning to replace demographic segmentation with behavioral mindsets, aligning stakeholders around a customer-centered vision that informed future digital initiatives and Symetra's first direct-to-consumer life insurance offering.
Building an AI Research Copilot for Product Teams
I designed an AI-assisted workflow that synthesizes customer interviews, surfaces uncertainty, and helps product teams validate concepts with greater confidence.
My design ethos is simple.
Looking across my career, my goal has been to help people understand what's happening, trust the system, and confidently take the next step.
At the end of the day, complexity is inevitable. Confusion isn't.
I'm most useful where the system is complicated and the stakes are real.
AI & Emerging Technology
Designing AI experiences that are transparent, trustworthy, and centered around human decision-making -- helping teams build products people confidently adopt.
Enterprise Product Strategy
Leading 0→1 initiatives and simplifying complex enterprise systems by aligning customer needs, business goals, and technical constraints.
Design Leadership
Aligning teams, mentoring designers, and building shared vision across product, engineering, and leadership.
Get in touch
If a hard problem is sitting on your team, I'd like to hear about it.